Overview
This website is operated by Gangotri Fashions. Throughout the site, the terms “we”, “us”, and “our” refer to Gangotri Fashions. We offer this website, including all information, tools, and services available from this site to you, the user, on the condition that you accept all terms, conditions, and policies stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including but not limited to browsers, customers, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any services.
Our store is hosted on WordPress, which provides us with the online e-commerce platform that enables us to sell our products and services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have consent from a parent or guardian to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
A breach or violation of any of these Terms will result in immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or website without our express written permission.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We make every effort to ensure that information on this site is accurate and up to date. However, we are not responsible if any information is incomplete or outdated. The content on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify the contents of this site at any time without notice.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without prior notice.
Prices may occasionally differ between in-store and online promotions. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Section 5 – Products or Services
All products are sold directly by Gangotri Fashions from our Northampton location. We do not act as an intermediary or dropshipper for any third party.
Some items may be available exclusively online or in-store, depending on stock availability. Certain products, such as jewellery or handcrafted garments, may vary slightly in design, colour, or finish due to their handmade nature. These variations are part of the product’s uniqueness and not considered defects.
We make every effort to display the colours and images of our products accurately. However, we cannot guarantee that your screen’s display of colour will be exact.
All product descriptions and pricing are subject to change at any time, and we reserve the right to limit the quantities of any product.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order that appears fraudulent, suspicious, or inconsistent with normal retail purchases.
You agree to provide accurate and complete account and payment information. You must promptly update your details (such as your email, address, or payment method) so we can process your orders and contact you as necessary.
For details on returns, please review our Returns & Exchanges Policy.
Section 7 – Third-Party Tools and Services
We may provide access to third-party tools and plugins (such as payment gateways or analytics services) which we do not control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties.
Your use of these tools is entirely at your own risk and is subject to the terms of the respective third-party providers.
Section 8 – Third-Party Links
Certain links on our site may direct you to third-party websites not affiliated with us. We are not responsible for the content, accuracy, or policies of those sites and shall not be liable for any damages or loss resulting from your use of them.
We recommend reviewing any third-party site’s own policies before engaging in any transactions.
Section 9 – User Comments, Feedback, and Submissions
If you send us creative ideas, suggestions, or feedback, you agree that we may use them without restriction. We are under no obligation to maintain confidentiality, pay compensation, or respond to any such comments.
You agree not to submit unlawful, abusive, defamatory, or obscene material, or upload content containing viruses or malware. You are solely responsible for your submissions.
Section 10 – Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors or omissions on our site relating to product descriptions, pricing, or availability. We reserve the right to correct such errors and update information at any time without prior notice, even after an order has been placed.
Section 12 – Prohibited Uses
You must not use our website:
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For unlawful purposes or to violate any local laws
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To infringe upon any intellectual property rights
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To harass, abuse, or discriminate against others
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To submit false information
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To upload viruses or harmful code
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To collect personal information from others
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To spam, phish, or scrape data
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To interfere with the site’s security or performance
We reserve the right to terminate your access for any prohibited use.
Section 13 – Disclaimer of Warranties and Limitation of Liability
Our website and all products are provided “as is” and “as available”. While we strive to ensure quality and accuracy, we do not guarantee that the website will always be uninterrupted, secure, or error-free.
In no event shall Gangotri Fashions, our staff, or affiliates be liable for any indirect, incidental, or consequential damages resulting from your use of our products or services.
Section 14 – Local Collection and Delivery
Customers may choose to collect their orders from our Northampton store. Please bring valid identification and your order confirmation.
All online orders are dispatched from our Northampton location. We aim to ship items within [insert number] working days. Delivery times may vary depending on your location and courier availability.
Section 15 – Returns and Exchanges
Returns and exchanges are accepted in accordance with our Returns Policy.
Please note that for hygiene reasons, earrings and certain accessories cannot be returned unless faulty.
Items must be returned in their original condition and packaging within the time frame stated in our policy.
Section 16 – Governing Law
These Terms of Service and any separate agreements by which we provide goods or services shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 17 – Changes to Terms of Service
We reserve the right to update or modify these Terms at any time by posting updates on our website. Your continued use of our site constitutes acceptance of any changes.
Section 18 – Contact Information
Questions about these Terms of Service should be sent to:
info@gangotrifashions.com